Flight ticket refunds are subject to:

Airline fare rules

Ticket type (Refundable / Non-refundable)

Time of cancellation

Refunds will be processed only after approval from the airline.

The following are non-refundable:

Convenience fees

Service charges

Payment gateway charges

Promo code discounts or special offer benefits

No refund will be provided in case of:

No-show

Non-refundable fares

If any promotional discount was applied at the time of booking, the refund amount will be calculated on the net payable amount after discount.

Hotel refunds depend on:

Hotel cancellation policy

Booking type

Cancellation timeline

Refunds are not applicable for:

Non-refundable bookings

No-show cases

Service charges and promotional discounts are non-refundable.

Where a promo code was used, refund will be processed on the amount paid after applying the offer.

Refunds for holiday / tour packages are processed as per cancellation timeline and supplier policies.

In case of cancellation:

Any promotional discount or special offer availed will not be refunded.

Refund will be calculated on the final amount paid.

Special or discounted packages may be:

❌ Non-refundable
❌ Partially refundable

depending on terms at the time of booking.

Visa fees are non-refundable once the application is submitted to the embassy / consulate.

Refunds are not applicable for:

Visa rejection

Change of travel plans

Processing delays

Promo codes or discounts applied towards visa assistance services are non-refundable.

Promotional offers and Coupons

All:

Promo codes

Cashback

Discount vouchers

Limited-time offers

are non-refundable and non-transferable.

In case of cancellation:

The value of any promotional benefit will be deducted from the refund amount.

The promotional value cannot be reused.

Force Majeure

Refunds due to:

Natural disasters

Government restrictions

Airline disruptions

Political situations

will be governed by third-party supplier policies.

Refund Mode

Refunds, wherever applicable, will be processed to the original payment method only.

Role of ScanMyFlight

ScanMyFlight acts as a booking facilitator between customers and service providers such as airlines, hotels, tour operators, and visa authorities.

Refunds are subject to the respective service provider’s policies.